Everything you might want to know before you order.
Every piece is handmade with materials like gemstones and natural stones, Austrian crystal, Czech glass, freshwater pearls, handmade lampwork glass, sterling silver, silver- or gold-filled, and more. The exact materials are listed on each product page, so you always know what you’re getting.
Definitely. I rarely repeat exact pieces. If there is a request for a replica, I may or may not be able to find the materials to repeat it. Generally, there is only one of every piece or set — so if you see something you love, don’t wait too long!
Everything ships from Houston, Texas. Jewelry typically ships within 3–7 business days. Every effort will be made to get the jewelry to you as soon as possible, barring any national roadblocks, such as weather.
Store your jewelry when you aren’t wearing it — exposure to air, perfume and lotion creates tarnish. Use a plastic zipper-locked bag: place one piece inside, close it halfway, squeeze out the remaining air, then seal it completely. Specialized anti-tarnish bags from jewelry stores are also great alternatives.
Metals like silver, brass, sterling silver and gold-fill will darken over time. How long this takes depends on your own chemistry and the environment you live in; exposure to water and heat will accelerate the patina. Keep it dry, store it away from sunlight, and avoid contact with perfume and lotion. A soft cloth keeps metals bright. Properly stored and handled gently, these pieces can last for years.
Many pieces use nickel-free, hypoallergenic findings, such as .925 sterling silver ear wires — but not all. Unfortunately, I cannot guarantee you will not have a skin reaction.
Yes — pieces are wrapped in bubble wrap, placed in a small gift box, and tied with pretty ribbons. It’s like getting a fun gift that you’ll be delighted with!
I do not offer exchanges, repairs or alterations once an item is ordered. I will, however, offer a refund within 30 days of the date of purchase (please see the Refunds section below).
US only: shipping within the United States only. We are unable to offer international shipping at this time.
All items are handmade and custom-made, and may take longer to ship. You may receive email updates as your item is mailed and again upon delivery. If at any time you have a question, please email me at info@kingwoodcollection.com.
Standard shipping is the default checkout setting. Item(s) are expected to be delivered within 3–7 business days after they have been shipped and picked up by the delivery carrier, depending on the USPS timeline. We are not responsible for any damages during delivery.
Spend $50 or more and receive free standard shipping within the US.
Please note: business days do not include weekends.
Please measure accurately for fit before ordering. If you need an item shorter or longer, you must email me to request the size you need before it ships to you. For example, if a bracelet says it’s 7.0″ long, cut a piece of string 7.0″ long and wrap it around your wrist to see if it will fit.
Refunds are issued within 30 days of shipping the original order. Jewelry must be in brand-new, original, un-worn condition. If an item is broken due to customer damage, no refund is given.
To request a refund, send your piece(s) in bubble wrap or a padded envelope to the address below. Please include your name, address, and original form of payment. You will be responsible for covering the return shipping costs.
The Kingwood Collection
c/o Cindy Haney
5414 Timber Shade Dr.
Kingwood, TX 77345
We do not offer repairs or alterations after the sale. However, if you email me before shipping to request an alternate size, I will fulfill that request. Alternatively, you may receive a refund after the sale if you are unhappy with your purchase (see the Refunds section above).
We make every effort to accurately represent the quality and content of each piece of jewelry. Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order).
All content included on this site — such as text, graphics, logos, images and other material — is owned or licensed property of The Kingwood Collection, protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all content on the site is the exclusive property of The Kingwood Collection and protected by U.S. copyright laws.
